Quantum Learning Network is seeking a Customer Service and Fulfillment Specialist for its North County QLN Campus & Conference Center in Oceanside. This will be a full-time, seasonal, position from now through — August 8th.

Over the past 31 years, Quantum Learning Network’s academic summer camp (SuperCamp), and teacher training programs in the areas of learning-and-life skills have become a leading resource for students, parents, teachers, school administrators and businesses across the world.

In addition, our 42,000 square foot Conference Center has become the meeting and party banquet space in North County, with more than 15,000 conference guests so far this year!

Duties include, but are not limited to:

Customer Service: As part of the customer service department, help build strong customer relationships. Perform client reminder contacts via phone, fax and email, to ensure immediate return and completion of required documents. Work with our Customer Service & Enrollment Manager to help sales team meet weekly and monthly goals. Communicate with seasonal staff members in the field.

Fulfillments: Receive, review and analyze data in electronic and paper forms for completion and accuracy. Process enrollment and other related paperwork in a timely manner. Document all customer interactions accurately in the appropriate file. Keep all client files up to date with the most current information and ensure clients feel informed and supported throughout the entire process with regularly scheduled email and phone call communications. Ensure field staff are provided with electronic copies of critical camper information by expected due date.

Key Skills: The skills listed below are based on general qualifications. We are willing to train.
• Strong telephone etiquette
• Knowledge of business office procedures
• Manage own time productively
• Communicate effectively as appropriate for the target audience
• Speaking with others to convey information effectively
• Ability to plan, analyze data and forecast
• Strong attention to detail
• Lifelong learner

Requirements:
• High school diploma or equivalent
• Minimum 2 years Customer Service, Data Analysis and Data Entry experience
• Strong base of internet/computer knowledge, MS Office applications
• Speed and accuracy in typing ability
• Professionalism, while handling a multitude of tasks

If you are interested, please email your resume along with your hourly salary requirements. Hourly pay rate is based on experience and will range from $10.00-13.00 per hour. Position open immediately.

• Location: Oceanside
• Compensation: $10-$13 / hour
• This is a contract job.
• Principals only. Recruiters, please don’t contact this job poster.
• Please, no phone calls about this job!
• Please do not contact job poster about other services, products or commercial interests.