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Loss Prevention Manager (San Diego, CA)


  • Position Mission: Accountable for managing the loss prevention activities and shrink and shortage results throughout the assigned districts and distribution centers by managing established loss prevention programs and through building business partnerships with all corporate, divisional, distribution and district partners.

     

    Responsibilities: The following section contains the primary responsibilities for this position. Job holder is responsible for performing any other duties as assigned by management.

    Strategic Planning and Execution:

    Monitor the progress of the business and loss prevention goals necessary to ensure effective execution and profit improvement. Participates in shrink committees, initiates and resolves internal and external investigations, effectively resolves exceptions from weekly and monthly reporting and drives execution of company initiatives though auditing and training.

    Customer Focus, Revenue Growth, and New Distribution:

    Delivering exceptional service to all internal and external customers that propel revenue growth.

    Operational Excellence:

    Conducts and manages all internal investigations, external theft and other criminal occurrences within assigned district and distribution centers. Includes incidents of employee theft, sexual harassment, substance abuse, robbery, burglary, etc. Prepares a detailed report accordingly. Serves as a liaison with local law enforcement on behalf of the company. Performs risk management, safety and risk classification surveys at existing and proposed sites.

    Works as a business partner with Operations to ensure consistent Operational Compliance and Execution is achieved within assigned district and distribution centers.

    People Development and Employee Engagement:

    Works through store management to correct operational deficiencies through identification, training and reporting. Successfully develops district and distribution center partnerships and works with business partners to accomplish relevant business goals and objectives including loss reduction targets.

    QUALIFICATIONS

    The requirements listed below are representative of the knowledge, skill, and/or ability required for this position. Reasonable accommodations may be made to enable individuals to perform the essential job functions

    Must have 3-5 years of investigative interviewing experience.

    Must have 3-5 years of proven ability to synthesize data and identify fraudulent activity.

    Must have proven ability to set and execute daily, weekly, and monthly agendas.

    Must be flexible and able to operate in a team environment.

    Must be able to travel for extended periods of time on demand, or as necessary.

    EDUCATION and/or EXPERIENCE

    High school diploma or G.E.D required.  
    Wicklander interview and interrogation basic, advanced and CFI certification required.

    Bachelor’s degree or a minimum of four years of multi-store Loss Prevention experience preferred.

    ENGLISH LANGUAGE AND COMMUNICATION SKILLS

    Must have the ability to communicate both in writing and verbally on varying levels.

    Must have the ability to design and make regular verbal and electronic presentations at store, corporate and executive meetings.

    MATHEMATICAL SKILLS

    Must have the ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

    Must be able to understand the concept of inventory loss and shrinkage, and the financial implications of it.

    COMPUTER SKILLS

    Must be proficient in the use of personal computers to include productive application of word processing (preferably Word), spreadsheet (preferably Excel), database (preferably Access).

    Must have a strong working knowledge of data mining/ad hock loss prevention exception software (XBR, Navistor, FraudWatch).

    REASONING ABILITY

    Must have

    the ability to diagnose problems, collect information, establish facts, draw valid conclusions and resolve a variety of operational issues ranging from ordinary to complex.

    Should be able to Interpret and explain instructions, processes and policies including financial, inventory and operational reports, for the purpose of establishing programs and procedures, identifying and defining operational problems where limited standardization may exist, and recommending a plan of action to resolve the problem(s).

    • Location: San Diego, CA
    • Compensation: 40000.00 – 50000.00 Annually
    • Principals only. Recruiters, please don’t contact this job poster.
    • Please, no phone calls about this job!
    • Please do not contact job poster about other services, products or commercial interests.

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