Overall, the position of Senior Storage Systems Administrator is expected to partner with the organization to:

• Troubleshoot Windows, Linux, and Mac systems; know when issue is related to cpu, memory, storage, network, or a combination
• Have or develop 'spidey-sense' – the ability to examine a system and determine which direction to begin troubleshooting (perfect results not required)
• Serve as second- or third-level support for specific systems, including being on-call via cellphone as needed. Set informal goal to minimize the need for out-of-business-hours calls through documentation and delegation
• Be OK with performing any level work when needed — storage design for new database one hour, and exchanging tapes from the library the next
• Have the ability to both perform manual procedures for storage management, and to automate, script, and document recurring procedures for delegation to various operational groups; includes having an eye for efficiency measures – know when and how to suggest, plan, and implement improvements to procedures
• Have knowledge of how to plan capacity requirements, including 'hold-back' amounts required on various systems to maintain performance, and when to order additional capacity to accommodate actual (versus predicted) growth
• Have knowledge to be proactive about customer requirements regarding data size, data protection. Conversely, knowledge of how to appropriately thin-provision space and adjust to match customer application
• Know about RAID, LUNs (virtual and direct), and filesystems; strengths and weaknesses of each and when one is more appropriate than the other
• Know about NFS, CIFS, fibre channel, iSCSI, AoE, strengths and weaknesses (and appropriateness) of each
• Know of the goals of data protection strategies and have the ability to design and implement such strategies, whether tape-based, replica-based, or otherwise
• Ideally have familiarity with installation, configuration, administration, and troubleshooting of NetApp, EMC, BlueArc and Hitachi storage systems (Including non-mainline products). Understand the strengths and weaknesses of the broad spectrum of storage products available on the market
• Have familiarity with installation, configuration, administration, and troubleshooting of Brocade, QLogic, and Cisco storage networking gear (ethernet and fibre channel)
• Have familiarity with clustered storage such as StorNext and XSan file systems
• Have an understanding of the different data access patterns for various data types, including database, document, revision control, audio, 3D, and video, and what makes different storage types more appropriate for each
• Have familiarity with NetWorker, NetBackup, StorNext Storage Manager, Avamar backup/data protection software and systems
• Have familiarity with the performance boundaries of physical disks (spinning and flash) and the measures taken by storage system vendors to compensate
• Assist in the documentation and creation of departmental procedures
• Perform other related duties as may be required

• Technical project planning, implementing, and operationalizing; knows how to specify the technical aspects of a project during planning, how to shepherd the project through implementation (whether the individual is doing the work or supervising installers – and knows how to ask questions and capture information to become familiar with the process if the individual isn't doing hands-on work), and how to develop and document procedures to bring a system to day-to-day operation
• Looks for, identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics
• Assesses own strengths and weaknesses; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others
• Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings
• Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events
• Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan
• Volunteers readily; undertakes self-development activities; seeks increased responsibilities; takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed
• Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans

Required Experience / Education: 

• At least 3 years of experience in a systems administrator role or equivalent
• At least 1 year of post-high school education, training, or equivalent

Preferred Experience / Education:

• At least 6 years of experience in a systems administrator role or equivalent
• A degree from a four-year college (i.e., BA, BS) or equivalent

Sony Computer Entertainment America LLC (SCEA) is responsible for keeping PlayStation^® growing and thriving in the United States, Canada and Latin America. Based in Foster City, California, SCEA serves as headquarters for all North American operations and is a wholly owned subsidiary of Sony Corporation of America Inc.
 
It is SCEA's policy to provide equal employment opportunity for all applicants and employees. SCEA does not unlawfully discriminate on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law.  SCEA also makes reasonable accommodations for disabled applicants and employees.

• Location: San Diego, CA
• Compensation: Open
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